Kartik Batra is the Founder of Travexo and brings over 18 years of experience in the corporate travel industry.

He spent seven years with American Express Global Business Travel, gaining extensive experience in managing corporate travel programs and working with organizations across diverse sectors. He later spent three years with eTravel Value, further broadening his understanding of travel operations and client servicing.

Driven by a vision to deliver  a more personalised, responsive and client centric approach to business travel , Kartik founded Travexo eight years ago. Under his leadership, Travexo has grown into a trusted partner for organizations seeking high-touch travel management, combining technology-enabled efficiency with dedicated human support.

His experience across global travel management companies as well as entrepreneurship gives him a practical understanding of the evolving needs of corporate travellers and travel decision-makers alike.

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About Arshad Usman

With over 30 years of experience across customer success, enterprise services, consulting, and business transformation, Arshad Usman has spent his career helping organizations build stronger customer relationships and deliver exceptional service experiences.

Over the course of his career, he has held leadership and customer-facing roles with global organizations including American Express, SAP, NTT DATA, and General Electric, working with enterprise customers across diverse industries and international markets. His experience spans customer success, service delivery, strategic account management, partner ecosystems, and business growth initiatives.

Known for building trusted relationships and bringing people together around a common goal, Arshad has worked extensively with customers, partners, sales teams, and delivery organizations to solve complex business challenges and create lasting value. He is particularly passionate about understanding customer needs, simplifying complexity, and ensuring that service remains personal even as technology continues to evolve.

An active participant in professional and industry communities, including the Global Business Travel Association, Arshad believes that the future of business travel lies in combining intelligent technology with genuine human engagement.

At Travexo, he brings this philosophy to life by helping organizations deliver travel experiences that are efficient, responsive, and centred around people. His approach is grounded in trust, collaboration, accountability, and the belief that exceptional customer experiences are built one relationship at a time.